How to actually change the way you work with design thinking

Welcome to our guest blog for January, written by one of our preferred training providers for Design Thinking:

How do you make design thinking stick in your organization? Spoiler: it’s not through conventional workshops and trainings.

Design thinking is a creative and collaborative approach to problem-solving that focuses on understanding the needs of users and developing solutions that are both effective and user-friendly. Design thinking has become a well-worn buzzword with many organizations professing to use it, yet it is still rare to find an organization that genuinely applies its principles. That is because despite all good intentions, as anyone who has tried will know, it’s incredibly difficult to bring lasting change to the way teams work.

Continue reading “How to actually change the way you work with design thinking”

The value of value streams in ITIL

A lot of water has passed under the bridge since ITIL4 was launched back in 2018.

One of the key objectives from the updated best practice framework for IT Service Management was to bring it in line with “new ways of working”. Well, not quite what was intended from the ITIL development team, but the global pandemic forced every organisation to consider new ways of working to adapt business models to cope with more flexible working arrangements, potentially changing the working landscape forever. Continue reading “The value of value streams in ITIL”

Getting business agility right

Agility has most definitely been the buzz word for several years, with organisations from just about every sector from fashion to pharmaceuticals citing this as part of their strategy. Recent global events such as Brexit and the Covid pandemic seem to have added fuel to the fire, however, achieving the benefits from Agile transformation remains the challenge.

In this article we’ll explore what is meant by agility in the workplace, why the benefits are often not achieved and how this situation can be turned around.

Continue reading “Getting business agility right”

Microsoft training updates

New Microsoft certifications

At the latest Windows Server Summit, Microsoft announced a new certification: Windows Server Hybrid Administrator Associate.

To achieve this certification, you need to pass two exams:
AZ 800 – Administering Windows Server Hybrid Core Infrastructure
AZ 801 – Configuring Windows Server Hybrid Advanced Services

Continue reading “Microsoft training updates”

The power of Power BI

Demand is rising for Power BI training as businesses look to improve their grips with big data through understanding and visualising multiple data sources for valuable business insight.

Microsoft PowerBI is one of the most popular tools for this area but can be complex with the availability of many features and particularly if it is to be used effectively across the wider business.

Continue reading “The power of Power BI”

Getting ahead of Cyber Security threats

You probably made new year’s resolutions, but did you think to add improve cyber security …

In today’s ever changing workplaces with increased remote working so prevalent, IT security teams and organisations as a whole simply cannot easily afford to ignore such security threats.

Continue reading “Getting ahead of Cyber Security threats”

Microsoft Azure Administrator MAZ103 Training Course

Microsoft Azure Administrator MAZ103 training replaces the Microsoft Azure Infrastructure & Deployment MAZ100 training.

This Microsoft Azure Administrator MAZ103 training course is designed for system administrators who are transitioning into Azure, as well as IT professionals who have experience with Azure and want to expand their competencies. Students will learn about virtual machines, virtual networks, and storage options through expert instruction and hands-on experience.  Each of these topics is covered over a full day, giving the opportunity to dive deep into topics such as virtual machine customization, hybrid networking, and storage security.  Finally, the course covers authentication, account management, and integration using Azure AD.

This training course helps prepare IT professionals for the Microsoft Azure Administrator Associate Certification by passing exam AZ-103.

Course length – 4 or 5 days depending on the provider.  

Price – from £1400 + VAT

Courses run on a regular basis – contact us via or call 0845 519 7408 for dates and prices

This Azure Administratortraining course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle. They take end-user requests for new cloud applications and make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor and adjust as appropriate. This role requires communicating and coordinating with vendors. Azure Administrators use the Azure Portal and as they become more proficient they use PowerShell and the Command Line Interface.


  • Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks.
  • Understanding of network configuration, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies.
  • Understanding of Active Directory concepts, including domains, forests, domain controllers, replication, Kerberos protocol, and Lightweight Directory Access Protocol (LDAP).
  • Understanding of resilience and disaster recovery, including backup and restore operations.


Microsoft Azure Administrator MAZ103 Training Course

Save 50% on Microsoft Training this December.

We’ve partnered with two award-winning Microsoft training providers to bring you an amazing deal on Microsoft training.

Save 50% on the cost of all Microsoft training booked in December.

This pricing applies to both classroom and virtual/remote training options.

If you aren’t near one of the UK training centres or wish to save money on travel and accommodation costs virtual training is the answer.  Virtual training will ensure you receive award-winning Microsoft training remotely, from the comfort of your office or home.

Microsoft training subjects include:

  • Azure
  • Exchange Service
  • PowerShell
  • SharePoint
  • SQL Server
  • System Center
  • Windows Server

Save even more with Microsoft Training Credits

Make your training budget go even further with our specialist Microsoft Training Credits.   Buy in December and use for 18 months.

See the volume discounts available for Microsoft Training

No of daysPrice
5 days£1,375
10 days£2,500
20 days£4,500
30 days£6,000
40 days£7,400
50 days and moreSpeak to us about unique pricing

Call 0845 519 7408 or email
to take advantage of this limited offer.

If you are worried about losing your budget and have other training needs the perfect solution would to be to buy our generic Training Credits – you can use these for any training requirements that we source for you.

We are confident that the training providers we recommend will meet your training needs we offer a money back guarantee.

Popular Microsoft training subjects include:

If you are interested in obtaining Microsoft Certifications to take your IT skills and your career to the next level contact us and we’ll advise on what will be best for you. Call on 0845 519 7408 or email