Recruitment, training and cybersecurity in the AI age

This guest blog post is written by one of our approved companies for cybersecurity training.  

AI in the HR and L&D world

Artificial intelligence (AI) and deepfakes are hot topics for employees in all industries, not least for recruitment and training professionals.

As it develops, AI is changing the future of HR, allowing professionals to streamline work processes and supporting decision-making processes. At the same time, employee training is benefitting from the AI revolution, with L&D teams harnessing its powers to create engaging, personalised training programmes and to analyse the effectiveness of existing training.

But what about the dangers of AI for HR and L&D teams? In particular, how can AI and deepfakes be leveraged by cybercriminals to manipulate HR processes, and how can we defend ourselves against them?

Deepfake job candidates

In July 2022, the FBI Internet Crime Complaint Center (IC3) released an advisory warning of a new social engineering technique in which fraudsters are using fake identities to steal company data[1].

Seems pretty standard, I hear you say – what’s new about this?

Well, while identity theft has been around for as long as you can remember, the difference here is that the fraudsters are using deepfake technology to misrepresent themselves in employment interviews. Their aim is to successfully navigate the recruitment process to commit cyber attacks.

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Are you tracking your compliance training?

Compliance training is crucial for organisations to ensure that their employees understand and adhere to legal, regulatory, and ethical standards relevant to their industry.

Tracking compliance training offers several benefits that contribute to maintaining a compliant and ethical workplace environment:
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Why use managed learning services to procure training?

Managed learning services involve outsourcing the management of an organisation’s learning and training programmes to a third-party provider.

A procurement manager might be interested in managed learning services for a variety of reasons, as these services can bring significant benefits to their organisation’s learning and development initiatives.

Here are some reasons why a procurement manager might find these services appealing:
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Proactive vs Reactive Learning and Development

In some organisations L&D is reactive. It’s driven by team members or their managers requesting training. The L&D team facilitates this, making sure it fits the organisation’s standards and budget.

In others L&D is proactive. The L&D team actively seeks and plans for areas where training can add value to the organisation. They take a strategic approach to identifying and addressing organisational needs before they become problematic. They focus on identifying future needs and preparing employees with the skills and knowledge necessary to meet those needs.

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Protect your training budget

It’s not too late to save this year’s training budget!

Ensure your budget remains safe and optimise your training spend with the purchase of Optimus training credits.

Not only will the purchase of pre-paid credits allow you to protect this year’s budget but they will also allow you to take more control of your training spend. Continue reading “Protect your training budget”

Scalable L&D support

A key benefit of outsourcing training is to gain additional resource when you are not able to fulfil internally. It might be that you are the sole L&D professional in the team, part of a small L&D team or lack the sufficient skills or time in-house.

Another scenario is the need for scalability – running a learning department in-house works well as long as it’s the right size for your organisational learning needs. The problems come when your organisation’s training needs change, as they have a nasty habit of doing.

A scalable L&D support function can help you quickly adapt to and manage the changing needs of your business most effectively. Perhaps you are dealing with company restructures, holiday season, staff absence or changing learning needs of the business that need more urgent attention than you can provide.
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