Create your next learning programme with a managed learning service provider

Creating successful learning programmes with a managed learning service provider

Creating a successful learning programme in collaboration with a managed learning services (MLS) provider involves several key steps. Here’s a comprehensive guide to help you design and implement an effective learning programme for your organisation:

1. Define clear objectives

Identify business goals and learning needs:

  • Conduct a thorough needs analysis to understand the skills and knowledge gaps within your organisation.
  • Align the learning programme objectives with your organisation’s strategic goals. For example, improving leadership skills, enhancing technical expertise, or boosting employee engagement.

Set measurable outcomes:

  • Define specific, measurable, achievable, relevant, and time-bound (SMART) objectives for the learning programme. This helps in tracking progress and assessing the programme’s effectiveness.

2. Select the right managed learning services provider

Research and evaluate providers:

  • Look for MLS providers with a proven track record in your industry.
  • Evaluate their expertise, technology platforms, and range of services. Check for case studies, client testimonials, and industry reputation.

Define the scope of services:

  • Decide whether you need end-to-end services, including needs analysis, programme design, content development, delivery, and evaluation, or specific services.

3. Collaborate on programme design

Customised learning paths:

  • Work with the MLS provider to design a tailored learning programme that addresses your organisation’s unique needs.
  • Consider a blended learning approach that combines online modules, virtual classrooms, and face-to-face workshops.

Engaging and relevant content:

  • Ensure that the content is engaging, interactive, and relevant to the learners’ roles.
  • Incorporate various learning modalities such as videos, simulations, case studies, and practical exercises.

4. Implement the programme effectively

Pilot the programme:

  • Start with a pilot phase to gather initial feedback and make necessary adjustments.
  • Select a diverse group of participants for the pilot to represent different roles and departments.

Launch and communicate:

  • Communicate the launch of the learning programme effectively within the organisation.
  • Highlight the benefits of the programme and how it aligns with individual and organisational goals.

5. Provide ongoing support and resources

Mentorship and coaching:

  • Integrate mentorship and coaching elements to provide learners with additional support.
  • Encourage managers to support and engage with their teams’ learning journeys.

Access to resources:

  • Ensure that learners have continuous access to learning resources and tools.
  • Track user progress and provide additional materials.

6. Measure and evaluate

Regular assessments:

  • Implement assessments to measure learning outcomes and competencies.
  • Use various assessment methods such as quizzes, practical assignments, and peer evaluations.

Feedback and continuous improvement:

  • Collect feedback from participants regularly to identify areas for improvement.
  • Work with the MLS provider to make iterative improvements based on feedback and performance data.

Impact analysis:

  • Measure the impact of the learning programme on business outcomes such as productivity, employee satisfaction, and retention rates.
  • Use data analytics to demonstrate the return on investment (ROI) of the learning programme.

7. Foster a culture of continuous learning

Encourage lifelong learning:

  • Promote a culture that values continuous learning and professional development.
  • Recognise and reward employees who actively engage in learning and development.

Stay updated with trends:

  • Stay abreast of the latest trends and technologies in L&D.
  • Regularly update the learning programme to reflect new industry developments and organisational changes.


Creating a successful learning programme with the help of a managed learning services provider involves strategic planning, effective collaboration, and ongoing evaluation. By following these steps, you can develop a learning programme that not only meets your organisation’s needs but also fosters a culture of continuous improvement and professional development.